Updates and Apps - Frequently Asked Questions

Modified on: Fri, 15 Nov, 2024 at 12:25 PM




Here are the Frequently Asked Questions (FAQ's), relating to Pebblegear Kids Tablets - Updates and Apps:



How do I update my Pebble Gear™ Kids Tablet? 


If your Pebble Gear™ Kids Tablet has an existing Wi-Fi connection, the tablet updates automatically as soon as a update is available. 



How do I setup Wi-Fi? 


In the first steps of setting up the tablet, you will be requested to select a Wi-Fi connection and enter your password. Later, you can change the settings in your parent account. 



I deleted one of the preloaded apps by mistake how do I reinstall it? 


This is not possible. If you still managed to do so, contact our technical support team. 



How do I update apps? 


If your Pebble Gear™ Kids Tablet has an existing Wi-Fi connection, the apps updates automatically as soon as a new update is available. 



I am having an issue with one of the apps I downloaded or have preloaded. How do I get help? 


You can contact our Support Team by submitting a ticket here.



What can I do if there is not enough memory on the system to install updates or install more apps? 


You can expand the memory with an SD card or delete various content from the device that you no longer need. 



How do I take a screenshot?


Open the screen that you want to capture. Press and hold the Power and Volume down buttons at the same time for a few seconds. 



If you have any further questions, you can always submit a General or Support ticket here. 

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